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Communication Skills

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Got bigger plans for your career and your life? Use this collection of must-read articles, many of which were written by actuaries, for actuaries, to help you get where you want to go. Got an idea for an article of your own? Contact us at imagewatch@soa.org.


Gestures: Get Moving! from Toastmasters International
Learn to make your presentations more interesting through body language.  

Writing and Organizing a Winning Speech from Inc.com
Tell your audience what they need to know by choosing one of these basic speech outlines. 

Are You Linked In? by John West Hadley
Many actuaries don't give a lot of thought to their visibility. An easy way to raise your visibility is to create a profile on a business networking site.

Communication Strategies for Outstanding Leadership by Liz Bywater, PhD
Conveying your message in a clear and convincing manner is the absolute key to inspiring others, fostering commitment, and facilitating profound and enduring change in your organization.


A Secret Weapon for Your Success by David C. Miller
Relationship problems (small and large) are prevalent in the business world, and most are the result of two people 'missing each other' rather than the existence of a significant relational issue.

Ice Breakers: Getting Everyone to Contribute at the Start of a Successful Event from Mind Tools
Learn some creative ways to "break the ice" at an event or meeting. 

How to Communicate Powerfully by E-mail from Mind Tools
Do you find e-mail frustrating at times? Here are a few simple rules to ensure your e-mails get read and are useful to the recipient. 

Speaking as a Performing Art by Guy Kawasaki
Singing and speaking have everything in common—except for maybe really good tunes. The main goal is to engage your audience and make them listen to you.

From Actuary to Cheerleader: How to Get Yourself Out There by Sarah Klein, ASA, MAAA
Passing exams is the bread and butter of our career success, but if all you've got is years of hard-core studying, technical experience gained behind a desk, and your computer and calculator handy, you might be missing out.

Eminence Building 101 via Google by Donna K. Weninger, FSA, MAAA
Building your brand depends upon your ability to be 'Googled'. Learn how to develop a strong presence in the leading Internet search engines.

Effective Communication Despite PowerPoint by Frank Grossman, FSA, FCIA
It's the presentation between your ears that counts, not the thick stack of slides on your laptop's hard drive.

Really Bad PowerPoint by Seth Godin
Powerpoint could be the most powerful tool on your computer. But it’s not. Countless innovations fail because their champions use PowerPoint the way Microsoft wants them to, instead of the right way. From the book, Free Prize Inside by Seth Godin.

How to Kick Butt on a Panel by Guy Kawasaki
Everyone thinks a panel is easy, so they don't take it seriously. A panel is actually a great opportunity to position yourself.

Seven Secrets of Successful Business Leaders Who Speak Well by Suzanne Bates
Sound like a true leader by learning from CEOs, executives and other types of leaders.

The Introvert's Guide to Marketing Your Business by Ruth Ann Woodley, FSA, MAAA
Are you an introvert? Use your strengths to promote your career and your business. 

Building Networks to Help You Meet Your Goals by Anna Rappaport, FSA, MAAA
Learn to build networks--inside and outside of the profession, and in both formal and informal settings. 

Toastmasters – or, How I Learned to Stop Staring at my Shoes by David Hippen, FSA, MAAA
Actuary David Hippen, FSA, MAAA, learns that speaking in front of an audience isn't so daunting.

 
Focus Your Networking for Greater Success by John West Hadley, FSA
Realize not just the importance of networking, but also the benefits of networking effectively.
 
Image or Reality? by Steven J. Gaspar, FSA, MAAA
Give yourself a professional tune-up by sharpening your communication skills.
 
Service with a Smile by Mark Green
Invest time and empathy into your relationship with customers, and reap the rewards of giving good service.
 
To Better Communication by Vincent G. Mace Jr., FSA, MAAA
Have you looked into Toastmasters? This article provides a good list of reasons why you should.
 
Using the Win-Win Approach to Build Lasting Success by Richard J. Lauria, FSA, MAAA, CFA
Patience and creativity can help avoid compromise and let each side win.


   

Actuaries in the News

2 Cents Worth From The Sun-Times SOA research is cited in this personal finance Q&A column.

Answers on Long-Term Care Insurance From The New York Times This Q&A cites an SOA study.

 



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